CCPA Compliance
Last updated: May 13, 2025
1. Introduction
This CCPA Compliance Statement explains how PrimeRoom ("we," "us," or "our") collects, uses, and discloses personal information in accordance with the California Consumer Privacy Act of 2018 (CCPA).
The CCPA provides California residents with specific rights regarding their personal information. This statement explains your CCPA rights and how to exercise them.
2. Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information").
In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, email address, phone number, IP address | YES |
| B. Personal information categories listed in the California Customer Records statute | Name, address, telephone number, education, employment, employment history | YES |
| C. Protected classification characteristics under California or federal law | Age, gender | NO |
| D. Commercial information | Records of products or services purchased, obtained, or considered | YES |
| E. Biometric information | Fingerprints, face recognition | NO |
| F. Internet or other similar network activity | Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement | YES |
| G. Geolocation data | Physical location or movements | YES |
| H. Sensory data | Audio, electronic, visual, thermal, olfactory, or similar information | NO |
| I. Professional or employment-related information | Current or past job history or performance evaluations | NO |
| J. Non-public education information | Education records directly related to a student maintained by an educational institution | NO |
| K. Inferences drawn from other personal information | Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes | YES |
3. Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
- To fulfill or meet the reason you provided the information.
- To provide, support, personalize, and develop our Website, products, and services.
- To create, maintain, customize, and secure your account with us.
- To process your requests, purchases, transactions, and payments and prevent transactional fraud.
- To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
- To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message.
- To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
- For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal information or as otherwise set forth in the CCPA.
4. Sharing Personal Information
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
- Category A: Identifiers
- Category B: California Customer Records personal information categories
- Category D: Commercial information
- Category F: Internet or other similar network activity
5. Your Rights and Choices
The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about you.
- If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
- sales, identifying the personal information categories that each category of recipient purchased; and
- disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by:
- Emailing us at: primeroom.relocate@gmail.com
- Calling us at: +351 910 228 377
6. Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
7. Changes to Our CCPA Compliance Statement
We reserve the right to amend this CCPA Compliance Statement at our discretion and at any time. When we make changes to this CCPA Compliance Statement, we will post the updated notice on the Website and update the notice's effective date.
Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
8. Contact Information
If you have any questions or comments about this notice, the ways in which we collect and use your information, your choices and rights regarding such use, or wish to exercise your rights under California law, please contact us at:
PrimeRoom - Relocate Technologies LDA
RUA LEITE DE VASCONCELOS 82, 4EQ, 1170-200 LISBOA
Email: primeroom.relocate@gmail.com
Phone: +351 910 228 377