PrimeRoom.eu

GDPR Compliance

Last updated: May 13, 2025

1. Introduction

At PrimeRoom, we are committed to protecting the privacy and security of your personal data. This GDPR Compliance Statement explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

The GDPR is a regulation in EU law on data protection and privacy for all individuals within the European Union and the European Economic Area. It addresses the export of personal data outside the EU and EEA areas.

2. Data Controller

PrimeRoom - Relocate Technologies LDA is the data controller responsible for your personal data. If you have any questions about this GDPR Compliance Statement, including any requests to exercise your legal rights, please contact us at:

PrimeRoom - Relocate Technologies LDA
RUA LEITE DE VASCONCELOS 82, 4EQ, 1170-200 LISBOA
Email: primeroom.relocate@gmail.com
Phone: +351 910 228 377

3. Personal Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data: includes first name, last name, username or similar identifier, title, date of birth.
  • Contact Data: includes billing address, delivery address, email address, and telephone numbers.
  • Financial Data: includes bank account and payment card details.
  • Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: includes information about how you use our website, products, and services.
  • Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.
  • Where you have provided your consent.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

7. Your Legal Rights

Under the GDPR, you have the following rights:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: primeroom.relocate@gmail.com.

8. Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit our Cookie Policy.

9. Changes to This GDPR Compliance Statement

We may update our GDPR Compliance Statement from time to time. We will notify you of any changes by posting the new GDPR Compliance Statement on this page and updating the "Last updated" date at the top of this page.

You are advised to review this GDPR Compliance Statement periodically for any changes. Changes to this GDPR Compliance Statement are effective when they are posted on this page.

10. Contact Us

If you have any questions about this GDPR Compliance Statement, please contact us at:

PrimeRoom - Relocate Technologies LDA
RUA LEITE DE VASCONCELOS 82, 4EQ, 1170-200 LISBOA
Email: primeroom.relocate@gmail.com
Phone: +351 910 228 377